Greener Grass Pty Ltd
ABN: 59 637 271 160
Effective Date: 20th May 2025

Greener Grass Pty Ltd (“Greener Grass”, “we”, “us”, “our”) is committed to respecting and protecting your privacy. We manage personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information obtained through our website at www.greenergrass.com.au (“Site”) and related services.

1. Collection of personal information

We collect personal information to deliver our recruitment services effectively and in compliance with legal obligations. Information is collected directly from individuals when creating accounts, posting or applying for jobs, or subscribing to updates.

For candidates, this may include:

  • Full name
  • Email address
  • Resume and employment history
  • Job preferences and saved searches

For employers, this may include:

  • Full name
  • Business name and ABN
  • Email address
  • Job listings and descriptions

We do not collect sensitive personal information (such as racial or ethnic origin, political opinions, religious beliefs, or health information). Payment information is not collected or stored by Greener Grass; all transactions are securely processed by Stripe.

2. How we use your personal information

Greener Grass uses personal information only for legitimate purposes, including:

  • Facilitating job applications and connections between candidates and employers
  • Managing user accounts and service access
  • Sending job alerts and notifications to users who have opted in
  • Providing customer support and responding to enquiries
  • Sending marketing and promotional communications (with opt-out mechanisms)
  • Conducting internal analytics and performance tracking via Google Analytics and Facebook Pixel

We do not sell or rent personal information to third parties. All usage is strictly aligned with the purpose for which the data was collected.

3. Direct marketing and communications

We may send emails or notifications related to:

  • Job matches or application updates (for candidates)
  • Application alerts (for employers)
  • Platform updates, service announcements, or newsletters

You may opt out of marketing communications at any time by selecting the “unsubscribe” link provided in such messages or by updating your preferences via your account dashboard.

4. Storage and security of information

All personal information is securely stored on servers located within Australia. We implement industry-standard technical and organisational measures to protect data, including:

  • SSL/TLS encryption for data in transit
  • Firewall protections and intrusion detection systems
  • Role-based access controls
  • Multi-factor authentication (MFA)
  • Regular security audits and internal access reviews

Only authorised personnel have access to personal data for legitimate operational purposes.

5. Account management and user control

Users must create an account to access candidate or employer services. All candidates and employers retain full control over their personal data via the platform, including the ability to:

  • Access and update their information
  • Delete their resume or job postings
  • Delete their account entirely

Please note: resumes previously submitted to employers are retained by those employers and are not affected by candidate-initiated deletions.

6. Use of cookies and analytics

We use cookies and similar technologies to improve functionality and user experience. Tools such as Google Analytics and Facebook Pixel are used to monitor traffic and campaign performance. These tools do not identify individuals and are solely used for internal analysis.

You may disable cookies in your browser settings; however, this may affect certain features of the site.

7. Disclosure of personal information

Greener Grass does not disclose personal information to third parties, except:

  • Where required by law or court order
  • Where necessary to prevent or investigate illegal activity or enforce our Terms of Use
  • Where disclosure is necessary to protect the rights, property, or safety of Greener Grass, our users, or others

We do not transfer or store personal data outside Australia under any circumstances.

8. Data retention

We retain personal information for as long as it is required to:

  • Deliver services
  • Meet compliance and legal obligations
  • Resolve disputes

Candidate and employer information may be retained after account deletion for a limited period where required by law or for audit purposes.

9. Children and minors

This website is not intended for use by individuals under the age of 18. We do not knowingly collect or process personal information from minors.

10. Changes to this policy

We may revise this Privacy Policy from time to time. All updates will be published on our website. Where material changes occur, we will provide additional notice via email or a site-wide notification.

11. Your rights and contact information

You may request access to or correction of your personal information held by us. To make a request or raise any concerns about how we handle your data, please write to us via [email protected]

Last Update: 20th May 2025